Sanborn Appraisal Services, LLC: Using Technology to Improve Your Customer Experience
At Sanborn Appraisal Services, LLC, technology is the name of the game. We have the latest devices to help us get the job done quicker than ever. From smart phones, to laptops, GPS, you name it. Call us geeks. Call us nerds. Call us what you will, but by all means, call us at 715-723-0272 for appraisal orders in Chippewa County! Why? We're glad you asked.
The appraisal process has changed enormously lately and most would say, it's a lot more demanding than in the past. Cutting corners on analysis isn't an option for an ethical appraiser. So, we've found that the best place to save time is by adjusting our workflow. Our continuous efforts to be the best have convinced us that keeping up with new technology allows us to provide more comprehensive reports, quicker turnaround times and excellent customer service.
Ordering and Tracking
Years ago, most of our orders came in via fax and were confirmed with phone calls once we got back to the office. Often, in this scenario, it might of taken hours to hear back to see if the order could be taken. These days, when orders are entered on this website, we receive an e-mail on our phones. We often log into this site from the field and send back an e-mail confirmation – including the time and date for the inspection if we've been able to talk to the occupant.
When you order from Sanborn Appraisal Services, LLC you can expect us to be concerned about your deadlines. We don't make you wait around for replies because we understand the speed at which we get things done directly effects your bottom-line. Through features on this website, we can actually speed up the entire appraisal process.
Using Technology in the Field
The appraisal process is nothing if not a demanding activity. We spend a lot of our time gathering the facts on the subject property and the local market data and trends. Sanborn Appraisal Services, LLC takes advantage of technology to close the gap once again.
We've learned that taking notes traditionally, using pencil and paper, generally takes longer since we we have to enter everything back in at the office. Don't be surprised to see us with a tablet PC or collecting data using an application written for our phones that even lets us sketch a floorplan right on site. And instead of using an outdated tape measure, we're seeing that more appraisers are utilizing accurate laser measuring devices that also help measure hard to access areas.
We combine all of these different technologies to ensure that the final report is thorough and without error, requiring fewer call-backs and revisions. Our goal is to save you time and money.
Here at Sanborn Appraisal Services, LLC we make sure you have more ways to receive your report.
At a very minimum, you can expect us to deliver your final report electronically as a PDF. Most of our clients prefer e-mail because we're all accustomed to getting attachments like PDFs in our mail. It's much more efficient than the old days before e-mail. But, we've even been able to innovate how you receive your report with this website.
Ever lost a file that was sent to you? Or have you ever had problems sending or receiving an e-mail because it was too big? We've come up with a solution for those problems, too. Whenever we send an appraisal, the client is e-mailed a download link to retrieve the PDF. By bypassing email completely we can get around any problems caused by file size. And the best thing is that the file will be hosted on this site for 90 days. So if you lose the file, you can log back in here and retrieve it again without even calling us or waiting for us to get to a computer so we can send it again.
Sanborn Appraisal Services, LLC enhances its appraisal records by using Digital Workfiles
It would be much easier if appraisers could complete a report, deliver it and never worry about revisiting that document again. However, appraisals are used to show the condition of a property on the inspection date. Therefore, appraisers need to keep their reports for 5 years, allowing them to recall any appraisal at any time to either defend the valuation or to be used in other legal proceedings.
To sum it all up, Sanborn Appraisal Services, LLC leverages our investment in technology to improve service. By storing every aspect of the appraisal - notes, sketches, supporting documentation and calculations - along with the appraisal electronically, we can pull up the entire file whenever it's needed and recall exactly what that report was about.
We just wanted to give you a little bit of insight into how we use our technology daily. Using the right software, services, gadgets and gizmos allows the appraiser to collect the appraisal data to finish the report faster and more accurately than previously possible.
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